Rated 5 out of 5 by Yorkshireman from Beautiful product, slow delivery. I ordered this as a gift for a friend a month ago. I wasn’t able to insert an apostrophe on the website as it doesn’t accept special characters, however a quick call to their Customer Services Team and it was rectified. The order took over 3 weeks to be delivered, apparently this was due to a glitch with receiving online orders (and it was a Christmas order). I phoned them up and they kindly had it on Special Delivery within 2 days. It’s a very special gift that I was really proud to give, in lovely packaging It sounds as though the online system is temperamental, their Customer Service is fantastic. Thank you.
Date published: 2017-12-28
Rated 5 out of 5 by JACQUIE67 from Perfect for a Latte I bought this as a gift for my latte loving friend and she adores it! Also used the free 10 character personalisation offer to create a unique gift. Apparently it's the perfect size for a large latte, used every day and far too precious to enter the dishwasher.
Date published: 2017-05-16
Rated 5 out of 5 by SmilerJ from Hot Hot Chocolate! As a hopeless addict of the Pink hearts design, and a birthday around the corner, my husband couldn't go wrong with a personalised cocoa mug order. I am not disappointed! It looks great and I love the personalised wording - chocoholic! Thinking of ordering another now, as I am sure hubby and I will disagree who it actually belongs too. Can't wait to christen it with some luxury hot chocolate and cream! yum!
Date published: 2016-11-05
Rated 5 out of 5 by Ames7 from Absolutely beautiful I bought this as a gift and had it personalised to make it that bit more special. I've honestly never seen a mug so beautiful in my life. The design and attention to detail is exquisite and the mug itself is great quality and presented in a lovely gift box. The attention to detail overall just oozes quality and it's very clear to see why people become Emma Bridgewater collectors!
Date published: 2018-03-09
Rated 5 out of 5 by Hetty13 from Beautiful, chunky and cosy! I bought this as a personalised mug for my friend, and she loves it! Beautifully presented and flawless lettering make an unique gift! In a house full of makes, she especially appreciated the feminine hearts ❤️ I will continue to buy and recommend personalised Emma Bridgwater items and non personalised, my mum and I are massive fans!!
Date published: 2016-10-29
Rated 5 out of 5 by Zumba from A beautiful large mug I bought this for my daughter for Christmas, she was delighted with it, just what she wanted for her large hot chocolate. I ordered quite late not taking note that standard delivery was a couple of weeks but I emailed asking if they could try to deliver in time for Christmas, it arrived in time and well packaged! Thank you.
Date published: 2017-01-04