Shipping Information

• Parcel tracking information will be sent via email on dispatch of your order.
• A signature is required upon receipt of your order.
• If you're not in, your order will be left with a neighbour or held at your local delivery office. A card will be left to let you know that an attempt to deliver has been made.
• Orders that contain both personalised and non-personalised items will be sent in two despatches, to ensure non-personalised items are dispatched within ten working days.
• Orders for non-scripted personalised items and personalised items will take up to 2 weeks as these are handmade products.

• We are unable to deliver to PO Box addresses.
• We are currently unable to deliver to US Armed Forces posted overseas, Ascension Island, Caribbean Netherlands, Hong Kong SAR, India, Italy, Spain, Macao SAR, New Zealand , Russia, South Africa , Taiwan, Tristan da Cunha and Ukraine.
• Deliveries to the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, the Channel Islands and Northern Ireland may take a little longer

• We are able to change the delivery address for an order on your behalf, providing the order has not been prepared for dispatch.
• Please contact us if you wish to amend the delivery address for your order.

Delivery Timescales

We aim to deliver all International orders within 2 weeks

Delivery Charges

UK:

• Orders $0 to $69.99 - $7.50
• Orders over $70 - FREE

Europe:

• Orders $0 to $184.99 - $37
• Orders over $185 - $53

Rest of World:

• Orders $0 to $59.99 - $50
• Orders $60 - $184.99 - $60
• Orders over $185 - $95