Rated 2 out of 5 by Nicky11 from Wonky and imperfect I bought 2 of these for Mother's Day. Ordering easy, Delivery great on express- came with parcelforce. disappointed on opening. 'Mum' doesn't seem straight on one and will be annoying, the other has streaks in 'mum' as if printed incorrectly. There are also a few black dot marks in the glaze and a dodgy bit of glaze over a red flower. At £20 each I expect perfect, and I actually checked my order to see if I had ordered seconds by mistake! These are also supposed to be hand checked before sending out... The colours and pattern other than the wording is great however. Not amused overall and a bit too late to get something else for the mums in time.
Date published: 2017-03-21
Rated 3 out of 5 by Josie007 from Is the text straight? I've bought this mug to give to my Mum for Mothers Day but I'm not convinced that 'Mum is printed straight on the mug. I think it will annoy my Mum. I'm not sure why when I order on line I seem to experience issues with quality that I don't get when I buy in store. I've previously had a mug with a rogue mark on the rim and a large plate with scratches as well. I have lots of pieces and I totally get that it's hand crafted and therefore not always totally perfect but I think the issues I have had should have been picked up in quality control.
Date published: 2016-02-15
Rated 5 out of 5 by JosieAnne from Beautiful mug and excellent customer service This mug was bought as a gift for my Mum and as her first peice if Emma Bridgewater .... I’m a big fan and have bought my Mum to the factory a few times but have been unable to persuade her to treat herself even though she really likes several designs . She was absolutely thrilled to receive it and I’m pleased to say also using it rather than displaying on a shelf as I thought she might . I had a little problem with my original order but it was sorted out quickly , efficiently and most satisfactorably by Customer services . One very happy Mummy and maybe a new collector !
Date published: 2018-01-17
Rated 2 out of 5 by Jade555 from Disappointed with the consistency I bought this mug as a gift for my mum on the morning of my wedding ... Lovely mug but disappointed with the consistency of the colour on the front of the mug. The First M is much darker than the rest of the word. So it just looks silly. Completely understand each mug will be different but I expected the word on the front to be at least all the same colour. Either all light or all dark. Not half and half! Such a shame as now I would have to spend £6 returning it & re order with the pleasure of paying an additional postage fee of £5 to get another one back!
Date published: 2017-06-16
Rated 5 out of 5 by Momma B from Perfect gift I bought this for my lovely Mum for Mother's Day. I'm certain it will become her favorite mug for her morning coffee lovingly delivered by my Daddy for 58 years!
Date published: 2016-02-02
Rated 5 out of 5 by Mintymoo from Wallflower convert! I bought this mug for my mum for Mother's Day because I thought she'd really like the pattern and purple is her favourite colour. It arrived beautifully packaged ready to give to her. When she opened it I was so pleased with the quality but also I was blown away by how beautiful the wallflower pattern actually is! I wasn't overly keen looking at it online but in the real world it is gorgeous. I'm now wanting to purchase myself a few wallflower items to add to my own collection!
Date published: 2016-03-19