Rated 2 out of 5 by womanofearth from Mr & Mrs cup - both chipped Nice mug, initial appearance is good but unfortunately underneath it is chipped on the base, the 'Mr' cup I also ordered is chipped around most of the base. The return cost is too much for that to be an option so not really sure what to do with these now. I suppose I should have realised they might be chipped as I ordered seconds, but I just thought it would be something in the glaze or the print rather than the mug itself being broken, as it states in the description '...faults may be in the finish, the decoration or the shape. The faults are not structural (i.e. each piece still functions as intended and is useable)...'
Date published: 2017-02-08
Rated 5 out of 5 by MrsPicky from 30 years & counting! Much like EB, we have had a 30th anniversary too, (wedding anniversary) which took place earlier this week. I need more mugs like a hole in the head, but having seen these in a department store, I decided I could only justify them if I got seconds. (Mr mug reviewed seperately.) Ordered on a Friday, delivered the following Tuesday. Securely packaged as always. Black Toast is my favourite design (although my large collection features other patterns!) The mug is lovely, such a classic design, and the vows are still as meaningful 30 years on. The fault was a white "pimple" on the letter M, but no matter. They will be a lovely memento of our anniversary.
Date published: 2015-08-18
Rated 1 out of 5 by Villan02 from Not so great I've bought several items from Emma Bridgewater, mostly I have been absolutely delighted with my purchases. Amongst my past purchases, have been several 'seconds' items, which have also been superb. However, on this occasion not so! Firstly, I purchased four half pint mugs, whichever were packaged as a single unit. Very disappointing, as they were purchased as a gift for a friend. I was fully expecting the usual individual boxed mug. Secondly, this particular mug had a rather obvious 'gouge' mark at top lip on front of mug. After contacting EB about my disappointment, I felt that my response was far from helpful. It would appear that the usual quality and customer service was lacking in this instance? Poor.
Date published: 2017-07-05
Rated 4 out of 5 by Kestrel from Great gift Purchased both this mug and MR for a forthcoming wedding and was very pleased until I went into the outlet shop in Bicester and found them boxed in a lovely MR & MRS box. Asked if they had a spare I could purchase as didn't realise from the website that this was possible. They kindly supplied a phone number which then passed me a customer services number to ring- sadly no joy from any of them! Mugs are great but would have been so much nicer boxed!
Date published: 2017-02-02
Rated 5 out of 5 by Joeybear from Beautiful mug - my new favourite My husband and I had seen these mugs in the shops before Christmad and loved them. I'm glad I checked out the sale online though as they were a bargain at £7.50 each rather than £20! The mugs we got were seconds but you wouldn't know it. Some of the writing on them is a bit a wobbily but unless you studied them and knew what they should look like you'd never know! We so happy with our mugs. They are the perfect size, a good weight and comfortable to hold. Overall would highly recommend
Date published: 2016-01-27
Rated 5 out of 5 by Jan the G from I bought these for my Son and Daughter in law, they came home from Australia to get married, setting up home, I thought they would like these, they loved them !
Date published: 2015-08-01