Rated 5 out of 5 by margot01 from Beautiful when right I bought 4 of these Polka, baby mugs, all first quality. On arrival I noticed immediately that 3 of the 4 were oval rather than round. Customer services were brilliant when I contacted them about the mugs and replaced them for me. A few weeks later, I noticed a glazed over crack on the inside of the remaining original mug. Customer services dealt with that for me too after I sent them photos... So, what can I say..? The little mugs, when "right" are particularly beautiful and very usable, but EB does need to be aware that the inspectors need to be more on the ball when passing items as first quality.. I've given 5 stars for the perfect and beautiful little mugs that were sent to me as replacements, not for the originals, which in my opinion were second quality.
Date published: 2018-01-03
Rated 5 out of 5 by JSTE from Just love it. . . I bought a couple of these baby mugs a few weeks ago and after using them, decided I knew what I wanted for my birthday present, another couple! The orders both times, arrived within 2-3 days, beautifully packaged and I'm just delighted! The mugs hold enough for a cosy mug of hot chocolate. What's more, the design matches the cat's food bowl which I bought many years ago. Thanks "Emma" and your team. . .
Date published: 2016-03-08
Rated 5 out of 5 by Janssens from Fantastic service Last June we celebrated our marriage. As a gift we went to the EB online store to buy a selection of the Polka Dot Pottery. Because we live in the Netherlands I was a bit scared if things would arrive safely. It did! But one baby mug broke during the trip. I immediately mailed and sent a picture of the mug and within 2 weeks I got a new one for free. Thank you so much! I am very pleased with my pottery!
Date published: 2013-08-16
Rated 5 out of 5 by AKI77 from Amazin I really love those mugs. They are for my Mum - I bought some myself while living in London and now had a friend bring them to Denmark for me, so a whole new market is opening to Emma Bridgewater ;-) Always a good service and new items to be inspired by. Love the new mugs with hearts. I need some of those to myself one day. Maybe for my birthday.
Date published: 2012-02-10
Rated 5 out of 5 by Kittybun from I love my baby mug! Steaming hot chocolate, topped with a marshmallow, in my Polka Dot Baby Mug - just the right size for someone small! The colourful Polka Dot pattern makes me smile, and I can warm my hands around the beautiful pottery, too! The perfect end to a perfect day!
Date published: 2011-10-18
Rated 3 out of 5 by Masha from Please reduce transport costs overseas I love Emma Bridgewater and have a big collection. My buts are that the pottery chips easily and I have many broken pieces, the transport costa to Spain are excessive and very disappointing too that I cant replace patterns which you no longer make.
Date published: 2016-09-20