Rated 2 out of 5 by Hazzabella from A bit disappointed I ordered this mug as a treat to myself, as I have just got married and changed my name, so wanted a mug with my new name on. When it arrived I noticed that some of the sponge work had been smudged under the glaze, on the front so was really notacable to me. I contacted customer services and was told that it was still a first and sometbimes there are imperfections because they are handmade and hand painted. I have been buying and collecting Emma Bridgewater for years and now feel quite disheartened and sad that my mug had this smudge on it. :(
Date published: 2017-08-19
Rated 5 out of 5 by Lyndyloolooloo from Love my personalised sampler mug I just love this classic design, I was disappointed initially when I received the mug as there was a hairline crack just inside the rim but contacted customer services who quickly replaced the mug, this was part of my very first order from Emma Bridgewater and I was impressed with the service, you can tell the mugs are handpainted as the replacement mug that came was even prettier than the first with a few extra hearts on it. Happy customer, thank you.
Date published: 2017-06-21
Rated 5 out of 5 by SammiB from Personalised perfection I purchase this as a gift for a friend who had achieved one of her bucket list ticks. She was in tears when presented with this personalised perfection. Everything about this gorgeous mug was stunning from the fabulous lettering positioned and executed to the highest standard to the sponging of the design crisp, sharp and gorgeous use of colour shading. Just over the moon with my purchase as was Vicky the recipient. Thank you all so much
Date published: 2017-02-06
Rated 5 out of 5 by zoeandleon from Simply stunning! I bought this mug for a friend of mine whose birthday it is next month. I was fortunate enough to catch it on the free personalisation offer. I love the detail in the sampler design and I think my friend will love it - it will be her first piece of EB pottery. The personalised wording is just perfect and the design is beautifully sponged. I can't wait to see her face when she opens it!
Date published: 2017-03-28
Rated 5 out of 5 by VitsaKate from Delighted with our gorgeous mugs After collecting Emma Bridgewater for 20 years, and gifting personalised pieces, I finally ordered a personalised sampler mug for my birthday, plus a baby mug for my daughter whose birthday is the day after mine. We are both thrilled with our special mugs; both beautifully decorated. I've ordered two more as special gifts for family and friends.
Date published: 2017-02-24
Rated 4 out of 5 by sassenach from It's lovely I'm happy with my personalised sampler mug. I gave 4 star due to my name seem little off center. I wish the decorator had planned before start writing my name as it's 10 letter name. Otherwise it's lovely and hand writing is beautiful. I accpet it's hand made and hand decorated. I don't think I will ever buy non personalised mug again.
Date published: 2017-04-04