Contact Us

Order Enquiries & General Information

To speak to one of our UK based Customer Service Advisors, please contact the team on 01782 210565 or by email customerservices@emmabridgewater.co.uk. Alternatively, fill out the form below.

Calling from the USA? Contact the team on 1-866-648-2184

Customer Services Opening hours

Monday - Friday - 9.00am to 6.00pm
Saturday - 9:00am to 3:00pm
Sunday - CLOSED

Our address is:
Emma Bridgewater
Customer Services Department
Berry Hill Trading Estate
Berry Hill Road
Stoke-on-Trent
ST4 2NL

Visiting Our Factory

Please click here if you would like to visit our factory, book a factory tour or time in our decorating studio.

Wholesale Enquiries

To contact us about stocking Emma Bridgewater products or if you are an existing stockist please email saleswholesale@emmabridgewater.co.uk

Charity Requests

If you have a charity request please email charityrequests@emmabridgewater.co.uk

Marketing Enquiries

If you have a marketing enquiry please email a member of our marketing team on marketing@emmabridgewater.co.uk

To speak to a member of our factory team, please contact the team on 01782 201328 or by emailing decoratingstudio@emmabridgewater.co.uk

If you have a general enquiry, before calling or emailing us, why not try searching our new HELP CENTRE to assist in finding the answer.