Help & Contact
Due to some internal issues on 31st July the Customer Service telephone lines will be not working between the hours of 8:30am – 10:30am. We are sorry for any inconvenience caused.
Order Enquiries & General Information
Please call us on 01782 210565
Please note: Our Customer services team are currently working from home, so replies may take slightly longer than usual, we thank you for your patience and understanding during this time.
For Factory enquires or information please call us on 01782 210565 or email email@example.com
Or If you have an enquiry about your order or have a general question and can’t find the answer on our website please email firstname.lastname@example.org or alternatively fill out the form below.
Customer Services Opening hours
Monday - Friday - 9.00am to 6.00pm
Saturday - 9:00am to 3:00pm
Sunday - CLOSED
Our address is:
Customer Services Department
Berry Hill Trading Estate
Berry Hill Road
Visiting Our Factory
Phone: 01782 201328
Accessibility: The Factory, cafe, shops and studio and our event spaces are wheelchair accessible but there are some cobbled areas to be aware of. For more information please read our ACCESS STATEMENT or please contact us for any assistance we can give to help you to enjoy your visit.
To contact us about stocking Emma Bridgewater products or if you are an existing stockist please email email@example.com
To speak to a member of our stores team please click here
If you have a charity request please email firstname.lastname@example.org
If you have a marketing enquiry please email a member of our marketing team on email@example.com